1. Return Eligibility
We accept returns for eligible items within 14 days after delivery. Items must be unused, in original condition, and with all original packaging intact.
2. Return Conditions
To qualify for a return, the item must meet the following requirements:
- Must be in original condition without signs of wear or damage.
- Must include original packaging and any accessories.
- Must not be a final sale or non-returnable item (if applicable).
3. Return Process
To initiate a return, please contact us first to receive return instructions. Unauthorized returns may not be accepted.
4. Return Shipping
Customers are responsible for return shipping costs unless the item received is defective or incorrect. We recommend using a trackable shipping method.
5. Refund Processing Time
Once the returned item is received and inspected, refunds are typically processed within 5–10 business days. The refund will be issued to the original payment method.
6. Non-Refundable Situations
Refunds may not be granted for:
- Items that show signs of use or damage not caused during shipping
- Returns requested after the allowed return period
- Items returned without prior approval
7. Exchanges
We do not offer direct exchanges. If you need a different item, please return the original item and place a new order.
8. Contact
For any return-related questions or assistance, please reach out to our support team.