1. Order Processing Time
All orders are typically processed within 1–3 business days after payment confirmation. During peak periods, processing times may be slightly extended.
2. Shipping Time
Estimated delivery times vary depending on destination:
- Domestic (United States): 5–7 business days
- International: 7–15 business days
Delivery times are estimates and may be affected by customs, weather conditions, or carrier delays.
3. International Shipping
We offer international shipping to many countries. Customers are responsible for ensuring that shipping information is accurate and complete. Any customs duties, taxes, or import fees imposed by the destination country are the responsibility of the customer.
4. Shipping Methods
Orders are shipped through reliable third-party logistics carriers depending on destination and availability.
5. Order Tracking
Once your order has shipped, a tracking number will be provided so you can monitor delivery status.
6. Delivery Issues
If an order is delayed, lost, or marked as delivered but not received, please contact us for assistance. We will work with the carrier to resolve the issue as quickly as possible.
7. Address Accuracy
Customers are responsible for providing accurate shipping information. We are not responsible for delays or non-delivery caused by incorrect or incomplete addresses.
8. Updates to Shipping Policy
We may update this shipping policy at any time. Continued use of our services indicates acceptance of any changes.